**Please note in the instructions. If it says yourdomain.com, please replace this with your actual domain when accessing your email.
Can I check my email from home even though my email software checks them from work?
Yes, you can check your email from any browser by going to your domain and adding /roundcube to the end of the domain. Your address bar should look like this: www.yourdomain.com/roundcube
You will be prompted for a username and password. Your username is your entire email address including the @ symbol and your domain. These fields are case sensitive.
If you have your mail software set to delete your messages from the server, you'll want to change your settings to allow a copy to be left on the server for a certain number of days.
Can I change my email password once it has been assigned?
Yes. You can change your password by logging on to your email account on Roundcube. Once you're in Roundcube, click the "settings" button in the upper right hand corner. There will be 4 tabs on the top of the new screen. The tab for password is on the right. Enter your current password and new password and click "save".
What settings should I use to set up my email in Outlook?
Your account type is a pop3 account
Your incoming and outgoing mail servers are both:
mail.yourdomain.com
Your incoming port is typically set to 110 and outgoing is typically set to 587. These ports are the current standard.
How do I set up my email through a mail software?
What settings should I use to set up my email on my Smart Phone?
Smart Phone set up varies from phone to phone. The best rule of thumb is to take your pop3 settings and ask your phone provider about the specifics or find instructions online. Below are a few popular phone email setup tutorials
iPhone
Blackberry
I forgot my password, how can I retrieve it?
It is important to keep your password memorized or written down somewhere securely because we do not keep records of your password. If you have forgotten your password and can not retrieve it, we are able to reset your password by logging into the server and assigning a new password, but you will have to change the password anywhere it saved like in your email software (such as Outlook).
